I made the switch to Vonage in October of '05, with the intent of not putting a physical phone line into the new home I was moving to mid December. While the Vonage service is adequate, and some would say good value, I do frequently have a crackling issue on my outbound calls. I've also been waiting since October for them to transfer my old phone number from my old telco (Sprint/Rogers Telecom). This transfer is supposed to take 20 business days (about a month). To this point (January 12, 2006), it has not been tranferred, and what's worse, I'm unable to cancel the service that's associated with this service. I sold my prevous place, and the new occupants have my phone number still running. I've put blocks on the line to prevent use of toll services. Vonage has given me a due date of January 13th for the number transfer, and if they don't meet this date, I'm moving over to Rogers internet phone service, in the hope that it will be a smoother transition. Caveat Emptor. Shaun