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Mark Evans

the blog - examines the world of telecom  and  technology  from  a distinctly Canadian perspective.

the person - lives in Toronto, CA with  his  wife  and  three children, and  works  as director of community with PlanetEye Inc.
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Re: Rogers' Down Under Customer Service
by Anonymous
I've had the very same thing happen. To add insult, when I called the 1-888 number to make a payment, I got caught in an interminable v-mail loop. (You know, no menu option that corresponds to what you want to do, and every time I selected the nearest option, I'd end up where I started two selections later. These systems NEVER have the ability to zero-out to a live person...) In the end I had to find another number for Rogers and get through to a real person that way. Yikes!
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My blog has moved. Check out the new Mark Evans. It's part of my mini-blog empire that also includes All About Nortel and Twitterrati. You can subscribe to Mark Evans Tech by clicking on the RSS symbol above.
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