Stuart MacDonald really, really wants a Blackberry 8700 - and apparently Rogers Wireless wants to sell him one....well, at least in theory. Turns out Stuart has found himself in customer service limbo where he wants to give money to Rogers but it's just not happening despite some lavish marketing material and two visits to a Rogers store - something to do with his account being in "pending hardware upgrade" status. Anyway, it sounds very painful. For the trials of tribulations of Stuart's Don Quixote-like efforts to snag a 8700, check out his blog. Could this be the Canadian version of Jeff Jarvis' troubles with Dell, which were all over the blogosphere last summer?
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Stuart MacDonald's Blackberry 8700 Woes
by
Mark Evans
on Fri 05 May 2006 07:59 AM EDT | Permanent Link
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