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Mark Evans

the blog - examines the world of telecom  and  technology  from  a distinctly Canadian perspective.

the person - lives in Toronto, CA with  his  wife  and  three children, and  works  as director of community with PlanetEye Inc.
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View Article  Stuart MacDonald's Blackberry 8700 Woes

Stuart MacDonald really, really wants a Blackberry 8700 - and apparently Rogers Wireless wants to sell him one....well, at least in theory. Turns out Stuart has found himself in customer service limbo where he wants to give money to Rogers but it's just not happening despite some lavish marketing material and two visits to a Rogers store - something to do with his account being in "pending hardware upgrade" status. Anyway, it sounds very painful. For the trials of tribulations of Stuart's Don Quixote-like efforts to snag a 8700, check out his blog. Could this be the Canadian version of Jeff Jarvis' troubles with Dell, which were all over the blogosphere last summer?

View Article  Music Industry Still Doesn't Get It

What is it about the music industry's DNA that stops it from putting together an effective, cohesive strategy to address the digital opportunity. Why is it that for every step forward (iTunes) the music industry takes, it takes a big step backward (insisting on trying to raise Tunes prices to $1.29 or $1.59 from 99 cents)? Sure, downloading continues to be a huge issue but continuing to launch lawsuits isn't working. If the music industry was really savvy (instead of trying to protect a decades-old business model), it would focus on serving the needs of - surprise, suprise - consumers. For more thoughts, check out my column in yesterday's National Post.

My blog has moved. Check out the new Mark Evans. It's part of my mini-blog empire that also includes All About Nortel and Twitterrati. You can subscribe to Mark Evans Tech by clicking on the RSS symbol above.
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