Since joining b5media, I have discovered the benefits of Skype - something I wasn't able to appreciate given I was using an eight-year-old Mac at my last job. While the call quality can be spotty from time to time, it's a great tool, especially for cost-conscious start-ups. I wonder, however, when SkypeIn will become available in Canada? I suspect there are probably issues with e911 preventing SkypeIn from being launched north of the 49th parallel but it seems odd to be missing out on the party.