I wandered down to lovely Dulles, Va. a couple weeks ago to learn more about AOL's new ( renewed?) focus on becoming a portal/online destination and courting advertisers who are starting to take the Internet more seriously - a.k.a. the dial-up business is shrinking at an alarming clip so we need to jump hard on a new growth engine ASAP. As someone who has rarely used AOL services or content, it was an eye-opener to see the amount of content AOL has online, and how it has been able to leverage the Time-Warner properties. The big challenge facing AOL is growing the online advertising business while carefully managing the erosion of its still-lucrative dial-up unit. My story in the National Post ran earlier this week. It provides a pretty comprehensive view on what's happening. Of particular interest to a hockey-starved Canadian was talking to AOL vice-chair Ted Leonsis about the Washington Capitals and the new labour agreement. He has also a signed Bobby Orr sweater hanging in his office - very impressive!
For another take on AOL's makeover, check out this CNet story.