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Mark Evans

the blog - examines the world of telecom  and  technology  from  a distinctly Canadian perspective.

the person - lives in Toronto, CA with  his  wife  and  three children, and  works  as director of community with PlanetEye Inc.
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View Article  Wikis Just Scratching Their Potential
An interesting high-tech phenomenon that deserves more attention is how wikis are becoming popular tools to create online information in a different and more dynamic way. In many respects, wikis are just starting to scratch their potential when you think about the different ways they can be deployed. The best known wiki is wikipedia.com, the free online encyclopedia. Not only is it an excellent demo site for wikis but it's also become the second most popular reference site on the Web behind Dictionary.com, according to Hitwise. "It’s fascinating how a single portal, operated by a nonprofit foundation, can garner such grassroots enthusiasm and so many volunteer experts across such a wide variety of subjects," said Hitwise VP Bill Tancer. One of the places where wikis could play a major role is operating manuals. Most of them are terrible because they offer an overview on the views of a few people. This explains why bulletin boards have become such a popular place for people trying to find answers to questions not covered in a manual. Wikis, however, would be great tool to build a real, dynamic manual that change, evolve and adjust based on people actually using technology. Anyone using Blogware can attest to the fact that while the software is great, the manual is not very good. If Blogware wants to take a step forward, it should launch a wiki-based manual, and let users do all the legwork.
View Article  Who's Wooing Skype?
You know Skype has become legit when the scuttlebutt starts about an IPO or an acquisition. James Enck has an intriguing post on potential suitors for Skype. Not surprisingly, they include Google and Microsoft. Enck suggests Google because of its reach, brand and lack of an IM client, while Microsoft emerges as a buyer due to its mountain of cash, the poularity of its IM client and growing interest in P2P. The idea of a Google-Skype alliance somehow seems more natural than Microsoft-Skype. Maybe it's a cultural kind of thing given they both moved into markets with well-established players and managed to carve out a huge following based mostly on word of mouth. Google's dominance of the search market makes it a natural distribution channel for Skype software. I'm a firm believer Google needs another killer app. It has yet to happen with e-mail, social networking or comparative shopping so perhaps telephony will do the trick. A Google-Skype marriage also makes sense given Google's efforts to hire people with networking experience recently - a move that caused all kinds of speculation.
That said, I did not get the impression Skype is actively looking for a spouse or interested in an IPO after chatting with CEO Niklas Zennstrom recently in Toronto. I got the feeling Zennstrom is enjoying the ride as Skype evolves into a major VOIP service provider - SkypeIn and SkypeOut are key elements of this plan - so why sell out now when the going is just starting to get good. Skype also has the luxury of strong private equity support so there is no great urgency to attract money for growth. When the time is right - and when the offer is big enough - Skype will make its move.
Perhaps the most interesting part of Skype's new status is it is so different from a year ago when the company was dismissed as nothing more than a pesky telecom player with free software. It is going to be an interesting ride.
My blog has moved. Check out the new Mark Evans. It's part of my mini-blog empire that also includes All About Nortel and Twitterrati. You can subscribe to Mark Evans Tech by clicking on the RSS symbol above.
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