A View on View :: Canada's new 911 rules for VOIP

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Canada's new 911 rules for VOIP

by Mark Evans on Mon 04 Apr 2005 12:23 PM EDT | Permanent Link

911 service has been in the spotlight recently after a young girl was unable to use her family’s Vonage phone to call 911 during armed robbery in Texas. This has prompted the state of Texas to seek a court order to stop Vonage from advertising it offers "911 calling", and for Vonage to outline the steps need to turn on 911 service. In Canada, the CRTC has stepped into the 911 void with a decision that requires VoIP service providers to offer the same level of 911 service provided by ILECs to their existing customers within the next 90 days. Clearly, it’s an important decision given consumer concern about the availability of 911 service, and it’s been a key hurdle in VOIP’s adoption. Does anyone find it ironic the CRTC is able to make a decision about 911 but unable (unwilling?) to make a decision about whether VOIP will be regulated. It is kind of like putting the cart before the horse. In other words, the CRTC is issuing micro-rules for VOIP but there is still regulatory fuzziness about the macro-rules.

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Re: Canada's new 911 rules for VOIP

by Andrew on Mon 04 Apr 2005 05:41 PM EDT | Profile | Permanent Link

This is so astoundingly nonsensical, it defies description.

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