Does it strike anyone as strange that the C.D. Howe Institute has suddenly decided to explore Canada's wireless market just before two important industry events - the federal telecom review and the CRTC's examination of local telephone rules - are unveiled in March? It's not like C.D. Howe has been an engaged telecom thought-leader in recent years. In a new report, C.D. Howe concludes the major reason why only 50% of Canadians have wireless phones are regulations that keep local phone prices artificially low. If local phones were higher, it reasons, there would be more demand for wireless service and higher penetration. Unfortunately, there are several flaws in the report. Among them is the failure to properly examine other markets to determine why penetration rates are higher in the U.S. (65%), Australia (75%) and Europe (>90%). But perhaps the study's biggest shortcoming is the failure to look at a crucial issue within the wireless industry itself: pricing. Over the past few years, Canadian wireless carriers have prided themselves on being disciplined and a focus on ARPU and "profitable growth". It's a solid, pragmatic approach if you're focused on the bottom line and satisfying investors and analysts. And it has worked to perfection if you look at how well Telus Mobility and Rogers Wireless have performed in the past two or three years. But it is not the most exciting approach if you want to convince recalitrant potential customers to come on board - that is, if you really want to pick the highest hanging fruit, which may be the most lucrative. There's nothing wrong with this way of doing business but it is what it is. In a study earlier this year, telecom consultancy, Seaboard Group, contended Canadian wireless users pay 60% more than U.S. plans and 19% more than what Europeans pay. For C.D. Howe not to make wireless pricing a focus draws into question the validity of the report.
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Why Canada's Wireless Market Struggles
by
Mark Evans
on Tue 13 Dec 2005 07:50 AM EST | Permanent Link
Does it strike anyone as strange that the C.D. Howe Institute has suddenly decided to explore Canada's wireless market just before two important industry events - the federal telecom review and the CRTC's examination of local telephone rules - are unveiled in March? It's not like C.D. Howe has been an engaged telecom thought-leader in recent years. In a new report, C.D. Howe concludes the major reason why only 50% of Canadians have wireless phones are regulations that keep local phone prices artificially low. If local phones were higher, it reasons, there would be more demand for wireless service and higher penetration. Unfortunately, there are several flaws in the report. Among them is the failure to properly examine other markets to determine why penetration rates are higher in the U.S. (65%), Australia (75%) and Europe (>90%). But perhaps the study's biggest shortcoming is the failure to look at a crucial issue within the wireless industry itself: pricing. Over the past few years, Canadian wireless carriers have prided themselves on being disciplined and a focus on ARPU and "profitable growth". It's a solid, pragmatic approach if you're focused on the bottom line and satisfying investors and analysts. And it has worked to perfection if you look at how well Telus Mobility and Rogers Wireless have performed in the past two or three years. But it is not the most exciting approach if you want to convince recalitrant potential customers to come on board - that is, if you really want to pick the highest hanging fruit, which may be the most lucrative. There's nothing wrong with this way of doing business but it is what it is. In a study earlier this year, telecom consultancy, Seaboard Group, contended Canadian wireless users pay 60% more than U.S. plans and 19% more than what Europeans pay. For C.D. Howe not to make wireless pricing a focus draws into question the validity of the report.
Comments
Re: Why Canada's Wireless Market Struggles
by
MarkFan
on Tue 13 Dec 2005 08:51 AM EST | Profile | Permanent Link
Take that, C.D. Howe! Who knows more about Canadian telecom than any overpaid think-tank? Mark does! All bow down to King Mark!
MarkFan Re: Why Canada's Wireless Market Struggles
by
telco_guy
on Tue 13 Dec 2005 03:27 PM EST | Profile | Permanent Link
And with the CRTC yet to decide on the schedule and scope Wireless Number Portability, it is just another reason there is no inertia in the wireless market. In the early days of European wireless, wireline rates were so high that wireless was a cheaper alternative in some cases. Rates have now dropped so that the two technologies do compete on price and features. The problem for Canada is, as the Yankee Group reported, with the oligopoly of Bell, Rogers and TELUS, there is no need for them to be truly competitive. That will keep our penetration of cellular lower for some time to come.
CRTC is supposedly set to decide the WNP schedule before Dec. 23 so that they can claim victory on deciding the schedule in 2005. What a joke. Perhaps they and CDH should get together and see how much more they can slow us down. |
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