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Mark Evans

the blog - examines the world of telecom  and  technology  from  a distinctly Canadian perspective.

the person - lives in Toronto, CA with  his  wife  and  three children, and  works  as director of community with PlanetEye Inc.
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View Article  TotalTalk Trial
Maybe it's a bad case of demo karma but my experience with AOL Canada's TotalTalk has been frustrating. After following the installation instructions, I got a dial tone but every time I tried to place a call, it would ring once and then give me a busy signal. The support folks bent over backwards to help me but had no luck - at least so far - fixing the problem. If the service worked properly, I would give TotalTalk passing grades for easy installation and fairly good service quality but I still think it's too expensive to compete against Vonage.
View Article  VOIP's Impact on Prices
There has been a lot of focus on how Internet telephony service providers such as Vonage are offering plenty of features at low prices but perhaps more attention should be ont their impact on incumbent carriers. To compete, ILECs will have to lower prices, add more features and value-added bundles or offer VOIP. Valued-added services such as voice-mail offer ILECs huge margins but this business could shrink as VOIP grows. According to SeaBoard Group, Bell Canada raked in $931-million from value-added services in 2003, and $706-million during the first three quarters of 2004. You have to believe Bell - ...   more »
My blog has moved. Check out the new Mark Evans. It's part of my mini-blog empire that also includes All About Nortel and Twitterrati. You can subscribe to Mark Evans Tech by clicking on the RSS symbol above.
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