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Skype's Strategic Challenges
by
Mark Evans
on Wed 13 Jul 2005 07:03 AM EDT | Permanent Link
Skype Journal is highlighting some strategic issues facing Skype as it attracts more users, including more than a million people willing to pay for SkypeOut, SkypeIn and Skype VoiceMail. SkypeJournal's Stuart Henshell points to the growing number of video applications for Skype created by external developers as just one example of the opportunities Skype may be missing out on. If you think about it, Skype has two choices: it can start to churn out its own plug-ins/add-ins (some premium, some free), or it can embrace the developer community and share in any new wealth creation. Another way of looking at Skype's relationship with external developers is that the proliferation of new applications drives usage of Skype and its own fee-based services - and maybe that is what Skype wants to generate revenue but keep its own costs lost. Still, there appears to be a growing sense of frustration among Skype users and developers with the company's approach to new applications. Stuart highlighted this view with a rant on Skype's mediocre relationship with independent developers. It is difficult not to get the feeling Skype, the Skype eco-system and VOIP are moving so quick ahead, the company is having challenges tending to all the strategic "fires" now burning.
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