A day after Vonage filed a complaint with the CRTC over Shaw's $10 "VoIP Tax", which ensures QoS for voice services that compete with Shaw's cable telephony service, Shaw has fired back with guns ablazing. Calling Vonage's claims "wrong and misleading", CEO Jim Shaw said the company's QoS fee enhances voice packets within the network. This is a value-added service, he said, because the amount of available bandwidth can vary, and since voice packets are treated the same as regular data, voice packets can be dropped during peak times. Shaw president Peter Bissonnette snapped that Vonage's complaint "has more to do with their initial public offering and the fact they have so few customers in Canada rather than any real concerns about consumers". One question is how Shaw is determining competitive voice packets - likely using technology from Ellacoya - and whether it's "shaping" other kinds of traffic on its network. Rogers, for example, throttles back BitTorrent traffic, although it's loathe to talk about it.
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Mark Evansthe blog - examines the world of telecom and technology from a distinctly Canadian perspective.the person - lives in Toronto, CA with his wife and three children, and works as director of community with PlanetEye Inc. 
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Shaw Fires Back at Vonage Over "VoIP Tax" Dispute
by
Mark Evans
on Wed 08 Mar 2006 03:12 PM EST | Permanent Link
Comments
Re: Shaw Fires Back at Vonage Over "VoIP Tax" Dispute
by
Anonymous
on Wed 08 Mar 2006 06:01 PM EST | Permanent Link
Hi Mark,
Here’s a hypothesis… every major consumer Internet provider is ALREADY shaping / prioritizing IP traffic across their respective networks. Some are being more blatant by slowing your connection down the more you download; others are setting maximum burst thresholds for peer-to-peer applications, or giving priority to port 80 web traffic. It’s easier to implement shaping and packet prioritization to maintain network integrity and profitability than try to market a metered package to residential customers.
Shaw took the first stab at trying to charge a premium for “guaranteed quality of service.” It will be interesting to see how the old men at the CRTC try to wrap their heads around the complex issue of net neutrality. Regulation, in my opinion, is useless because it can't be enforced (unless a regulatory body such as the CRTC gets intimately involved in carrier IP network management).
Re: Shaw Fires Back at Vonage Over "VoIP Tax" Dispute
by
Andreea
on Sun 01 Mar 2009 07:07 AM EST | Profile | Permanent Link
Frankly, I don't think that this is the best solution he could have taken in solving this issue. If he had looked better, I am sure that there were other ways to do it.
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